Customer Service or Not???

I have had some problems with
customer service
*issues*
in the past.
Ppl when 1st hired seem
to be compassionate but after a while,
they just do not seem to care.
It's not their problem.
All they care about
is their pay check.
Why work some where and not care?
I thought you should enjoy your job!
Now some companies have
created an automated service,
live web chats,
and web referrals,
but we do not always
get we want or need provided.
Or ...
they transfer you to this person,
that person,
you get hung up on,
all kinds of bullshit.
Like with the government agencies/public assistant,
*food stamps, W2/Welfare, medical, social security, etc.*

utilities,
*cell/phone, electric, gas, water, etc.*

&

warranties and returns.

I do not like to call and complain.
I should have no reason to call and complain!!!
I do not like to complain
but if it is what it takes then
o'well.
And still I am not satisfied!

AT& T:
I had to wait almost 2 whole months
before my phone service was activated.
I was promised a day to have the service started.
Then I had wanted a simple plan,
it's what I ordered.
I did not have any features,
no long distance,
nothing.
My monthly bill was suppose to be less then 20$.
My bill was always 60-80 bucks?
Y?
They charged me for calls that I didn't make
and features like 3-way calling that I did not order.
I didn't even have call waiting.
Whenever I called to discuss my bill,
they would take care of the situation a day or so later
but much rather try to sell me more shyt.
But...
Don't pay your bill on time,
they are quick to disconnect you.
How is it that they are quick to disconnect you,
and take all dayum day starting your service???
Anything that is promised is just false hope.

cricKet:

On what this cell phone company was the shyt when they 1st started, opened???
Unlimited???
Yeah, they have great offers.
Their services suck,
the ppl who work for them are sucky too!
I picked out the 50$ plan,
access the internet,
unlimited text
and picture texting,
unlimited local & long distance calls.
Sounds nice, right???
I thought so too!
I bought a phone,
that was not a camera phone.
I was unable to receive picture texts!
They did not tell me that shyt when I had purchased the phone.
But I pay for them, unlimited!!!
Phone drops calls,
you do not always send out texts when you think you do,
your phone does not always place a call,
you do not always receive calls,
caller I.D. is a trip telling you that someone is calling
or has called and it will be someone else.
You can only text 10 ppl @ a time.
They make you pay to pay your cell phone bill, 3$!
If you pay on a credit card it's free,
BUT you owe that extra to the credit card company!
The cricKet corporate store is so ghetto.
I have been through 2 phones.
Both of them are broke.
The store does not do repairs.
They suggest you buy a new one.
WTF?
Then I noticed that from month-to-month my bill was getting higher,
higher and higher!
When you call the service number,
they take forever.
Sometimes when you pay the bill,
they say you didn't.
Save your receipts with the confirmation number
or you will be making another payment.

Verizon:

I had the Verizon phone service while I lived in Florida.
They have an automated prompts for you.
When you ask to speak to someone,
they give you options to pay your bill.
They always had extra charges on the bill.
Speaking to Foreign Reps that live in India.
Yet, there are no jobs here
or
it's hard to find a job
but yet,
they can have jobs over in India handling our calls.

Child Support:

It is so much more that the paralegals and case workers could do.
I do not know about other people and the issues they have with
child support.
Mine problem is when I call about,
"WHY I didn't receive a payment?"
They always say call back in 30 days.
WTF?
They are child support enforcement, enforce that shit!
They do "NOT" make calls,
only send letters out!

Medical:
Public Assistance/Case Workers:
United Way/211:

*211*
How do they have volunteers that do not know shit?
I have called them in the past.
Energy Assistance/WE Energies/Progress Energy:

TO BE CONTINUED...